The Agentsy
Services

Eight practices, delivered as one operating partner.

Every practice ships with a shared scorecard, a joint delivery lead, and a live commercial model. No account managers, no seat-counting.

Customer Experience

Omnichannel support engineered for CSAT, NPS and retention.

  • Voice, chat, email, social
  • Multilingual, 24/7
  • AI co-pilot per agent

Technical Support

Tier 1–3 engineering support with real product craftsmanship.

  • Sub-15-min P1 response
  • Runbook automation
  • Escalation engineering

Back Office Ops

Finance, HR, and data pipelines run with audit-grade rigor.

  • AP/AR & reconciliation
  • Payroll & benefits
  • Data enrichment

Trust & Safety

Policy design, moderation and integrity operations.

  • Policy engineering
  • Human-in-the-loop review
  • Wellbeing programs

AI Operations

Human-in-the-loop labeling, evaluation, and RLHF at scale.

  • Multimodal labeling
  • Model evals
  • Prompt QA

Revenue Operations

Outbound, renewals and lifecycle motions built into your CRM.

  • Pipeline generation
  • Renewals & CS
  • Deal-desk support

HR & Talent Ops

Recruit, onboard and retain - as a service.

  • High-volume sourcing
  • Onboarding ops
  • L&D delivery

Customer Marketing

Lifecycle campaigns, community and CRM execution.

  • Email lifecycle
  • Community mgmt.
  • Concierge programs