The Agentsy team at work
About us

We are The Agentsy

A leading BPO contact centre delivering outsourcing and offshoring for companies across the UK, USA, Europe & Australia.

Global reach
UK · USA · Europe · Australia
Full-stack BPO
Customer & Tech Support, Sales, Lead Gen, Accounting & more
Multilingual
English, French, Portuguese, German, Dutch, Italian & more
Vision

A ripple effect that inspires youth globally.

By investing in our people we endeavour to be one of the top BPO companies in the world. By understanding our clients' business objectives we achieve insurmountable success - a ripple effect that advances our clients' outcomes while building a better life for all.

Vision
Mission

Considerable impact - on clients and staff alike.

To make a considerable impact on our clients' businesses - as well as the lives of our staff. Every process we design is engineered for measurable outcomes and human dignity in equal measure.

Mission
Philosophy & Culture

Performance, Progress but People first.

This is the philosophy at The Agentsy BPO. Ask any of our staff and they'll confirm it is palpable in our environment, in the way we deal with each other, and in everything we do.

We believe it facilitates engagement, boosts productivity and increases staff retention. The facilitation of a happy, positive environment and culture plays a massive role - so we take the implementation of this concept very seriously.

We are a family first - a staff member once said
Keanu Vieira
Keanu Vieira
Director of Global Procurement
"We have a slightly dysfunctional family, but I wouldn't want it any other way."
The framework

Our 3 P's.

The operating triad every engagement is measured against.

01
People

At The Agentsy, our core focus is our people. Without them we cannot satisfy our clients and their mandates. We're passionate about their progression - and want them to enjoy what they do.

02
Progress

One thing that is consistent at The Agentsy is our unwavering attitude towards performance. Objectives being met is one of our main priorities, and thus we are always in a state of evaluation.

03
Performance

Our operations hinge on innovative, efficient processes supported by the most up-to-date technology in the marketplace - constantly exposing us to novel ways of doing things.