Fully committed
to compliance.
Compliance is the substrate of every Agentsy engagement - locked in, audited, and never optional.
The B-BBEE Act 2003.
The Agentsy BPO is a Level 1 B-BBEE contributor and 100% Black Owned per the Amended Code Series 100 of the Amended Codes of Good Practice - issued under section 9(1) of B-BBEE Act No 53 of 2003 as amended by Act No 46 of 2013.
We are also 100% Black Female Owned per Amended Code Series 100 of the Amended Codes of Good Practice - issued under section 9(1) of B-BBEE Act No 53 of 2003 as amended by Act No 46 of 2013.
At The Agentsy BPO we're passionate about contributing to South Africa's goal and economy - creating equal opportunities from the earliest stages of our training academy, through career progression, and into leadership. We enrich lives whilst applying the B-BBEE Codes of Good Practice set by the South African government and the B-BBEE Act.
Data security, compliance & processes.
As a result of our daily reliance on technology and information systems, we are constantly aware of possible risks and the organisation's vulnerability towards security threats and data breaches. At Agentsy BPO we take the POPI Act and GDPR compliance very seriously.
Whether it is international or domestic data privacy regulations, our INFOSEC department is constantly assessing ways to remain compliant in the protection of our supplier, customer and staff data.
Request our policyinfosec@agentsybpo.comSouth African data protection compliance across supplier, customer and staff data.
EU regulation alignment for international clients and cross-border processing.
A dedicated team continuously assessing controls, threats and remediation.
Documented policies, access controls and incident response - available on request.